Frequently asked
questions

TD WEBSITE → CREATE YOUR OWN → Submit design → TD reviews the request → TD creates the product → Product is launched on Shopify → You receive a Shopify purchase link → You purchase through Shopify → your order is fulfilled. You pay only on Shopify — never on this site.

Yes. That's the point of the Custom Studio. Upload PNG, JPG, JPEG or WEBP (max 25 MB). We recommend 300 DPI and transparent backgrounds for the cleanest print. You'll see an instant preview after upload.

Yes. In Step 4 choose Front, Back, or Front + Back. Use the notes field to specify exact sizing (e.g. 10×12 in), placement offsets, or Pantone codes.

Hoodies, T-Shirts, Sweatshirts and Sweatpants — each available in multiple colours and sizes XS–3XL. Accessories and New Arrivals are shop-only via Shopify.

We aim to review within 24 hours. After approval and Shopify product creation (1–2 business days), you'll receive your purchase link. Production and shipping times are shown at Shopify checkout.

You'll receive a private Shopify purchase link by email once your design is approved and the product is created. Checkout, payment and order management happen 100% on Shopify. We never charge on this site.

Worldwide. Orders are fulfilled through our production partner and shipped from the nearest facility to you.

Shipping options, costs and estimates are calculated at Shopify checkout based on your address and the print provider that fulfills your order. You'll see accurate rates before paying.

Tracking information is emailed automatically once your Shopify order ships. You can also track via Shopify's order status page.

Standard Shopify-purchased products follow the return window shown at checkout and in your order confirmation. Custom, made-to-order pieces are non-returnable unless there's a production defect or misprint — contact support within 7 days with photos and we'll make it right. Final policy text should be updated to your actual store policy (editable, not hard-coded).

We'll flag it in review and email you for a higher-res file before creating the Shopify product. No product is created from a file you haven't approved indirectly via the purchase step.

No. This site is for discovery and custom submissions. All payments, taxes and order management are handled securely on Shopify.